User guide
Billing and the till
Selling at the counter: taking a bill, payments, printing, returns, and closing the day. Billing → New bill
Taking a bill
- Scan the piece's tag, or type its tag or the design's SKU. With no tag to scan — the label is missing or unreadable — type any part of the name, the SKU or the HSN instead, and pick from what the box finds: arrow keys move, Enter adds. Loose goods are found by design; a tagged design is found as its pieces, one per tag, so the saree billed is the saree in your hands. A saree with its own tag is one line; a stole or dress material is scanned by its design code and the quantity changed. Cloth sold by the metre is scanned by its code and the length typed in the Qty box — 2.5 for two and a half metres, to the centimetre; the stock comes down by exactly that.
- Add the customer if the bill is on credit, needs their GSTIN, or they want it in their name. Walk-in customers need nothing.
- Change a line's discount if allowed. A discount above the cap asks for a manager's approval.
- Take payment — see below — and settle. The bill is numbered and posted, and the receipt prints.
Something not in the list yet? On the guided screens, type its name in the item box and press + Add “…” as a new item: give it a price, the kind of item, its HSN and whatever that kind insists on knowing — a saree's weave and fabric — and it is filed and on the sale without leaving the screen. It can also be added from Items → Add item, or from the Add item tile on the home page.
No network? The till keeps the whole catalogue on the device, so scanning and billing carry on. Bills taken offline are posted when the connection returns; the server works out every total again.
Prices, markdowns and rebates
- The price comes from the catalogue. If an approved markdown or clearance sale covers the item, its lower price is used and the line says so.
- If a government rebate scheme is running, choose it on the line. GST is charged on the price after the rebate; the government's share is claimed later from Rebate claims.
Selling beyond recorded stock
If a loose item is sold beyond what the branch's books show, the till stops and asks for a manager. A bill already taken offline still posts, and is flagged for the manager to look at. Tagged pieces are checked piece by piece and cannot be sold twice.
Payment
- Split the amount across cash, card, UPI and credit in any mix.
- Credit needs a named customer. Credit beyond their limit needs approval (outlet manager or head office).
- Change due is shown for cash.
Printing
- Receipt — 80 mm thermal, printed when the bill is settled.
- Tax invoice — A4, with the GSTIN, HSN, tax by head and the Handloom Mark label number where the piece carries one.
- Reprints from Billing → Bills are marked DUPLICATE.
Finding and cancelling bills
Billing → Bills lists every bill, filtered by date, branch, customer, status, payment mode or amount, and exports to Excel. Cancelling a bill needs the cancel permission — the outlet manager's by default — and reverses its voucher and stock; goods a customer brings back are a return instead.
Returns and credit notes
- Open Billing → Returns and find the original bill.
- Choose the lines, and for loose goods the quantity, coming back — in metres, to two decimals, for cloth sold by the metre.
- Choose what the customer gets: a refund, an exchange for other goods, or credit kept on their account to use later.
A return is a credit note with its own number series. The stock comes back, and GST is reduced in the month of the return — the month of the original sale is never rewritten.
Cancelling a credit note
A return taken in error — the wrong bill pulled up, the wrong pieces picked — is cancelled from the bill's own page: open the bill, find the note under Credit notes, and press Cancel with a reason. It needs the same right as cancelling a bill.
The note keeps its number, marked cancelled, and prints that way; a reversing voucher answers its entries, the goods go back out of stock, and the bill owes again what the note took off it. The return can then be taken properly, on a note of its own.
It is refused when the credit has moved on or the goods have: the note paid for an exchange bill (cancel that bill first), the credit has since been put against another bill (take it off that bill first), a returned piece has been sold again, or the month has been closed — a note in a closed month is answered by a fresh note, not taken off the record. Money refunded in cash, by UPI or on a card has to come back from the customer; the reversal puts it back in the day's takings.
Closing the day
Billing → Day close totals the counter's takings by payment mode for the day, so the cash in the drawer can be counted against them.